How do I know that my order is confirmed?
Immediately after placing your order you should receive an email notification at the email you entered during the checkout process.
Can I ship the products to an address that does not match my billing address?
Yes, definitely! During the checkout process you are able to enter any shipping address and specify a different billing address.
What is your cancellation policy?
If you find yourself in the situation where you want to cancel the order, please let us know - contact our customer support - within 24 hours. Otherwise there is a possibility the order gets to be processed and shipped.
What is your return policy?
Returns happen. Don't worry, we understand. That's why we have a 30 day return policy for all products sold at our shop.
All return items must be in originally form including packaging and receipts.
What if I need to modify the contents of my order?
If you would like to add items to your existing order, please place an additional order. We do not store your credit card information and cannot process changes made after the order is placed.